Whenever I have hotel questions, there are two people I call and reach out to all the time. One is my daughter Kate, who’s a Director of Sales at a property in Syracuse NY. And the other is my good friend Juan Sepulveda who has been in hotel sales in NYC for over 30 years. […]
Hospitality Sales-an interview with a Newbie and a Veteran, Part 2 Read More »
I have been writing blog posts since 2016 and I often refer clients to old posts that will help them with the challenges they are facing. There is such turnover in hotel sales departments right now that I thought I would share this 2 part interview again. Whenever I have hotel questions, there are two
Hospitality Sales-an interview with a newbie and a veteran. Part 1 Read More »
I keep a list of ideas for my blog on topics or articles that I think might benefit my readers. My list is getting long and while I think I will still write longer posts on some of these, I wanted to get the resources into your hands so you can start using them and
6 Tools and Resources to help you this month Read More »
Well, we have made it to the end of 2021! Good for us. It hasn’t been easy. Few industries have been tested and transformed more than Hospitality and Tourism. But that doesn’t mean we haven’t been able to find a few silver linings. So I thought I would add a bit of additional cheer to
Three Offers and a Thank you💖👏🏾 Read More »
Enjoy this post from April 2018 When I was young, my favorite part of our family vacations was sitting in the front seat as my Dad drove and being the one responsible for our AAA triptik. For those of you too young to understand, your local AAA office would put together a customized flip booklet
Where are you? Can your customer find you without a map? Read More »
COVID has changed the travel industry. Maybe it’s a bump in the road, or maybe it’s something longer lasting. Either way, today’s tourism landscape looks a lot different than it did 2 years ago. If you are new to the industry, you might not be aware of your biggest advocate, your state department of
One of the best parts of being in the Tourism industry for many years is the people I meet. Our industry has an endless list of talented, hardworking, fun-loving, and creative professionals. I decided to interview my friends and give you a peek into their lives and careers. This week we hear from my friend
Tourism Pro Talks: Yves Fore of America and Beyond Read More »
What the Heck is VFR? The Tourism industry is full of acronyms and VFR is one of them. It stands for Visiting Friends and Relatives. It is a type of visitor who might stay at a family home, but often stays at lodging or nearby Airbnbs. They are valuable for several reasons: They can
Why the VFR market might be your key to success. What is it ❓❔❓ Read More »
One of the things I love most about the tourism industry is that it is not just made up of huge corporations like Delta Airlines, Hilton Hotels, Disney, and Universal Studios. Sure people travel the world to see tourist attractions like the Eiffel Tower or the Great Wall of China. But those of us in
Your signature line can be your business ambassador Read More »
Telling stories creates connections. Telling stories about your destination, attraction or tour business helps potential customers understand why they should visit. Or why they should book their next tour with you. Storytelling and Tourism go hand in hand. So why don’t more businesses tell their stories? Why do they just create lists of all the
Storytelling is a Powerful Tourism Marketing tool Read More »
