If you have been a reader of my blog for a while, you know that I often speak about collaboration and partnering. The tourism industry is unique in that we often partner with competitors to bring business in. There is even a term for it: Co-opetition. But your success is directly related to how many […]
Who you know is how you grow. Read More »
I just returned from my family’s annual vacation up to the Adirondacks. Being a tourist for a week gives you lots to think about as far as your attraction or destination. What are you seeing that you could implement or what trends did you notice? If you haven’t had a vacation yet this year, here is
Tourism trends on vacation – lessons from the road! Read More »
( (This post originally appeared in 2016, but is just as relevant today) This is a difficult time of year for attractions. Summer staff starts leaving in early August, just when the largest number of visitors try to get their vacations in before school starts back up. Shorthanded seems to be a common phrase
Frontline jobs for managers? End of summer win-win Read More »
Have you started working on your S.W.O.T analysis yet? In a recent post, I shared some information and my free forms you can use to work on it. If you haven’t had a chance yet, print the S.W.O.T analysis for the Tourism Industry forms and let’s do some of the work together! How to
Are you making progress on your SWOT analysis? Read More »
Many of you are busy working on your budgets for 2020. That can be a painful process, or it can just be a cut and paste from 2019. But please know this- your budget is not the same as your sales and marketing plan. My first budget project At one of my first tourism
Your budget is not your plan- are you preparing for 2020? Read More »
I was in NYC last week to meet with some clients and check in with two of my favorite tour companies- Jupiter Legend and Big Dream tours. Both are located in Flushing- an easy subway ride from Manhattan. Jupiter Legend is the major Chinese tour operator on the East coast and Big Dream tours was
What the Chinese tour operators told me last week Read More »
One of the best parts of being in the Tourism industry for many years is the people I meet. Our industry has an endless list of talented, hardworking, fun-loving and creative professionals. I decided to interview my friends and give you a peek into their lives and careers. Feel free to ask questions in the
Tourism Pro Talks- Dottie Maitland Read More »
Tourism is a wonderful, fun industry. We have all had experiences that our friends and family envy, right? But at the end of the day, it’s about making money. And for those of you wondering how to get more group tours, there are two questions that tour operators are always thinking about. Now, they might
2 Questions Group tour operators ask. Do you have an answer? Read More »
One of the first actions I take when I am working on a strategic plan for a client is to write a SWOT analysis. SWOT stands for Strengths, Weaknesses, Opportunities and Threats. It is a very simple yet effective way to see where improvements can be made and where the best opportunities for growth lie.
Have you done a SWOT analysis for your Tourism business? Read More »
You are probably back at your desk after the July 4th holiday. I know many of you had to work- this was the first one I have had off in years! You hopefully had some time off to spend with family and friends and are ready for the busy summer season. It can be a
Do you still want to achieve your 2019 goals? Read More »
