One of the drawbacks of having a home-based business is that I often eat lunch alone. That is if you don’t count the two cats who think my role is to serve as their personal concierge. Many years ago I read a book called Never Eat Alone and the premise was that lunch is a […]
Have you had lunch with a tour operator lately? Read More »
Right now is a scary time in our world- the Covid 19 virus is spreading and 24/7 media attention, mis-information and a nervous stock market add to the feelings of fear. Many industries are affected- ours is not the only one. But travel requires people to go places and be around others so it is
We don’t panic- we are the Travel Industry 💪🏼💪💪🏿 Read More »
Many of you know that I am a passionate advocate for understanding the 80/20 principle. I speak at tourism conferences on the topic, I have workshops to help tourism professionals figure out their 80/20 and I write blog posts on this topic fairly frequently. In a nutshell, the 80/20 Principle states that some things are
Is Delegating your Downfall? Read More »
One of the best parts of being in the Tourism industry for many years is the people I meet. Our industry has an endless list of talented, hardworking, fun-loving and creative professionals. I decided to interview my friends and give you a peek into their lives and careers. Feel free to ask questions in the
Tourism Pro Talks- Lori Scott of the International Spy Museum Read More »
Every time you turn on the news or scroll your phone, there is another update on the Coronavirus. It is spreading across the world and governments and organizations are taking unprecedented steps to stop the virus from impacting more people. So airlines are stopping flights from Mainland China and the United States has put strict
China’s door is closed.✈ Now what do we do? Read More »
One of the biggest challenges in the Tourism industry is that the majority of us work in small businesses. In the United States, the definition of a small business can be based on the number of employees or the annual receipts. Suffice it to say that after looking through this chart, I am confident that
Your budget does not determine your success. Your choices do. Read More »
Did you know that today is ‘National Plan for Vacation Day? This is an initiative that U.S. Travel created several years ago as Project Time Off. The program has all kinds of resources available to encourage corporations to encourage their employees to take off. But let’s start with us – the Tourism industry! Do you
Are you planning your 2020 vacation today? Read More »
WeChat is the Chinese app that I mention often when speaking about being successful in this market. I teach in-person and online training programs to help tourism professionals learn WeChat. Chinese use this app and conduct business inside this app every day. Have you heard the statistic that over 1 BILLION people use WeChat? But
WeChat is a powerful tool for the Chinese Market- but don’t take my word for it! Read More »
Airbnb has changed the landscape of the tourism industry since it began in 2007. And because of its impact in our industry, every one of you should have an account. Why do I think you all need to have an account? Not because I want you all to go on vacation and stay at an
Do you have an Airbnb account? Every Tourism Pro should Read More »
Jack Lok’s life story should be a movie. Lok was one of the founders of L&L Travel Enterprises, the largest Chinese Tour company on the East Coast of the U. S. ( now known as Jupiter Legend). He was a subject of one of my first Tourism Pro talk interviews and has gone from being
The Chinese FIT visitor- a chat with Jack Lok Read More »
